ACCESS introduces a new way to reach out for help or contact one of our counsellors.
Every month, two ACCESS counsellors are on-call to assist the community. They can provide a free referral to a member of the ACCESS Counselling Service Network who is best placed to assist you. You can find their names and phone numbers on /about-access/what-we-do/counselling-service-network/counsellor-on-call.aspx
Some people, however, don’t feel comfortable contacting a counsellor by phone. For those people, we have recently introduced an online form, which allows them to contact the counsellor on call by email. You can find the form on http://on-call.access-nl.org/. Once submitted, you will be contacted within 24 hours. All submissions are treated with the utmost confidentiality, and the information provided is solely for the purpose of returning the call and providing a possible referral.
The ACCESS Counselling Service Network (CSN), consisting of licensed professionals with practices all over the Netherlands, regulates itself and is coordinated by an ACCESS Focal Point. Counsellors are men and women who are psychologists, mental health counsellors, and social workers from a variety of different cultural backgrounds. All counsellors have a minimum Master’s level degree with at least two years of supervised work experience.