Volunteer opportunities at ACCESS

ACCESS is, like any organisation, made up of several departments. After working one month at the heart of our operations, the Help Desk, volunteers are free to keep an eye out for vacancies in other departments.

Here you can find an overview of our organisation and the different areas where you could work to improve current, or learn new skills, should you choose to join us as a volunteer:


The ACCESS organisation

Organisational chart


Interested in joining a Department?

Advertising Department

Our friendly advertising team sells advertising in the ACCESS website and magazine. The work mainly involves contacting new and existing advertisers by telephone and working to deadlines. The team also works closely with many of the other departments such as Finance, Funding, Public Relations and particularly the Communications department.

Due to the nature of this department, individuals with native or fluent English, knowledge of Dutch and an outgoing personality and team spirit would be well suited. Experience in sales and marketing would also be an advantage.

Community Education Department

The Community Education Department is responsible for sourcing and developing a range of educational, cultural and creative workshops for the English speaking community.

Our volunteers are involved in identifying and constructing appropriate programmes, helping to prepare materials and organise events. They liaise with course tutors, guest speakers and the community in order to ensure good attendance and the smooth delivery of each event.

If you are committed to serving the community, have a good imagination and a general grasp of the broad range of difficulties facing expatriates, as well as some organisation and communication skills, then this may be a challenging setting for you to expand your experience.

Relationship Management

Our small but very important Funding team works closely with the Public Relations and Marketing Department and is responsible for identifying potential sponsors and generating income such as organising fund raising events to ensure the survival of ACCESS.

This department needs outgoing, friendly people with a creative outlook and fundraising ideas.

Office Administration Department

The Office Administration team performs a range of general administrative duties. Numeracy (petty cash), common sense and basic IT skills are needed, as well as fluency in English.

Communications Department

The creative Communications team produces the ACCESS Magazine and maintains, researches and writes for our website and the popular ACCESS Guides.

We are always in search of writers, editors, designers, illustrators, marketers, and other individuals with a creative mindset to keep improving ACCESS' presence in the community.

Finance Department

Our Finance Department follows up with ACCESS financials, accounts and budget plannings.  If you have an account, finance or business administration background, and like playing with figures, tables, you might be interesting in joining the Finance Team. Interested volunteers must have worked for at least one year with ACCESS.

Information Research Department

Our Information Research Department is a crucial aspect of the service ACCESS offers, since the ability to provide the community with precise and comprehensive information is something that we pride ourselves upon. This team is responsible for gathering, organising and updating all the records in our extensive database using mainly the internet. This is a fairly busy team, this department would best suit an individual who is able to work with a degree of autonomy. We are looking for diligent, accurate and self motivated volunteers who enjoy research and data/fact-checking. A high level of proficiency in written English is required.

Public Relations/Marketing Department

Our small but enthusiastic Public Relations and Marketing team is responsible for raising the profile of ACCESS within the International Community. We work closely with the Funding Department to identify potential sponsors and maximise income generation to ensure the survival of the organisation. We also focus on building and maintaining strong relationships with key stakeholders in the community and ensure that ACCESS continues to offer products and services that meet the needs of the International Community.

Those with a background in Public Relations, Marketing and Business development are welcome, as are those with an outgoing, friendly personality and creative outlook.

The Helpdesk Department

Our friendly team of Helpline staff is the first point of contact for the community, either via telephone, email or personal interview. They provide information and advice on a wide range of subjects, using our comprehensive database. Adjustment to life in the Netherlands can be difficult and callers seek our help for a varied range of reasons. It is therefore vital that helpline staff have a good command of the English language, an approachable, pleasant and sympathetic personality, and the ability to communicate well with people, whilst maintaining a calm and patient manner.

Volunteer Resources Department

The Volunteer Resources Department is responsible for the recruitment and placement of volunteers. You can apply for a volunteer position by sending a motivational letter (highlighting skills you would contribute or skills you would like to learn) and your CV. Additional responsibilities of this department include processing new and leaving volunteers, supporting volunteers within the various teams and promoting a positive working environment including organizing monthly social events.

The Volunteer Resources team needs individuals who have excellent communication and organisation skills, are open minded, innovative, highly motivated team players and enjoy working with people.

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